At FasterScribe, your privacy is our priority. We collect and protect your information to provide accurate AI-powered transcription and other productivity tools. We never sell your data, and you stay in full control of your files and account. Read our full
Privacy Policy for FasterScribe
Effective Date: October 24, 2025 Website: https://fasterscribe.com Company: FasterScribe (“we,” “our,” “us”)
1. Introduction
Welcome to FasterScribe — your AI-powered productivity suite offering fast, accurate audio-to-text transcription and over 30 additional AI tools designed to assist with writing, analysis, summarization, and creative content generation.
This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website and services, whether as a free or paid user. By using FasterScribe, you agree to the terms of this policy.
2. Information We Collect
We collect information to provide and improve our services. This includes:
a. Information You Provide
- Account Information: Name, email address, password, and billing details (for paid plans).
- Uploaded Content: Audio files, documents, or text you submit for transcription or AI processing.
- Communications: Support requests, feedback, or correspondence with our team.
b. Information Collected Automatically
When you use our website or tools, we may automatically collect:
- Usage Data: IP address, browser type, operating system, pages visited, and timestamps.
- Cookies & Tracking: We use cookies to remember preferences, improve performance, and analyze usage.
- Device Information: Device type, unique identifiers, and network information.
c. Payment Information
Payments are securely processed through trusted third-party payment processors (e.g., Stripe, PayPal). We do not store your full credit card information.
3. How We Use Your Information
We use your information to:
- Provide and improve transcription and AI services.
- Personalize your experience and tool recommendations.
- Process payments and manage subscriptions.
- Respond to your requests and support inquiries.
- Send updates, feature announcements, and account notifications.
- Monitor performance, prevent abuse, and ensure platform security.
- Comply with legal obligations.
4. Data Storage and Security
We take data security seriously. Your data is stored on secure, encrypted servers and transmitted via HTTPS (SSL) to protect it from unauthorized access.
We implement industry-standard measures such as:
- Data encryption in transit and at rest.
- Role-based access control.
- Regular security audits and monitoring.
- Automatic deletion of temporary transcription data after processing (unless you choose to save it).
However, no system is completely secure, and you use our services at your own risk.
5. Data Retention
We retain your personal and project data only as long as necessary to:
- Provide services,
- Comply with legal or tax obligations,
- Resolve disputes, or
- Enforce our agreements.
You may delete your account or data anytime by contacting our support team at support@fasterscribe.com.
6. Sharing and Disclosure
We do not sell your personal data. We may share data only in the following cases:
- Service Providers: With trusted vendors (e.g., hosting, payment processing, analytics) who help us run our services.
- Legal Compliance: If required by law, court order, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
All third-party partners are bound by confidentiality and data protection agreements.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in,
- Remember preferences,
- Measure site traffic and usage trends,
- Improve our service performance.
You can manage cookies via your browser settings, though disabling them may affect site functionality.
8. Third-Party Services
Our site may include links or integrations with external platforms such as:
- Payment gateways (e.g., Stripe, PayPal)
- Analytics (e.g., Google Analytics)
- AI APIs (e.g., OpenAI, Deepgram, Whisper, etc.)
Each third-party service has its own privacy policy, and we encourage you to review it before use.
9. International Data Transfers
Because FasterScribe may use cloud infrastructure located in various regions, your data may be transferred and processed outside your country. We ensure all transfers comply with applicable privacy laws and include adequate safeguards.
10. Your Rights
Depending on your jurisdiction (e.g., under GDPR or CCPA), you may have the following rights:
- Access a copy of your personal data.
- Request correction or deletion.
- Withdraw consent or restrict processing.
- Data portability.
- File a complaint with a supervisory authority.
To exercise your rights, contact: privacy@fasterscribe.com
11. Children’s Privacy
FasterScribe is not intended for children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from minors. If you believe a child has provided us data, please contact us immediately.
12. Email Communication
We may send you emails related to:
- Account management,
- Service updates,
- Promotions (only with consent).
You can unsubscribe anytime via the link in our emails or your account settings.
13. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Updates will be posted on this page with a revised “Effective Date.” Continued use of our site means you accept the updated policy.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact:
FasterScribe Privacy Office 📧 Email: privacy@fasterscribe.com 🌐 Website: https://fasterscribe.com